• Safaricom

    How do you re-center your offerings on your customers true needs to create a Lifestyle App?

    View Case Study

  • Absa Branch Experience

    Re-branding to define and deliver an iconic in-branch experience to its new and existing customers.

    View Case Study

  • T-kash

    How do you re-think a digital financial services offering in the home of fintech innnovation?

    View Case Study

Our Approach

We provide strategy and design consulting for new and existing products and services.

End-to-end

Customer journey mapping the entire experience

UX Audits and Designs

Apply global principles to improve current designs

Front-to-back

How to organize to deliver a great experience

Prototyping

Rapid validation of UI designs with users

All Touchpoints

Design for physical spaces and digital applications

Growth

Establishing traction, transition and take-off growth strategies.

Behaviour

Using behavioural science to improve design outcomes

Training

Enable the team in HCD and UX methods.

Co-operative  Bank

Answering the call to ignite Fintech Innovation

Work

Work

Standard Investment Bank

A new brand for a new licensed Global Markets Money product

Work

KCB Bank

Exceptional customer experiences in their branches and digital platforms.

You’re in great company!